Francesca Claybrook, South Charlotte

When we started our two-level home addition, we did not plan on having a pandemic. Also, we had a baby in May, and CCI was very good in working with us and pausing the project when I was two weeks ahead of my due date. I really appreciated that they understood my need to have deadlines for making choices, and how respectful they were to me from the start. Another contractor we considered was condescending and seemed to want to talk only with my husband instead of me. Like with any build, we had to figure out some things as we went along — for example, deciding how to finish the substantial beams we needed as structural support. Ken, our General Contractor, was really great all through the process.